GBP Optimisation

Your Google Business Profile is often the first thing a local customer sees. We build it to rank in the map pack and convert viewers to callers.

What's included

+92%

Local map pack

visibility

Home services client · 30-day optimisation

What's included

The problem with incomplete GBP profiles

Most UK trades businesses have a Google Business Profile — but most of those profiles are only 40–60% complete. The primary category is wrong, the service description is missing, and the service areas haven’t been set. Google’s algorithm treats an incomplete profile as a lower-quality business signal.


The result: a competitor with worse reviews and a smaller operation outranks you in the map pack because their profile is properly configured and yours isn’t.
We audit every field, rebuild the profile end-to-end, fix NAP inconsistencies across UK directories, and put a review management process in place – so your GBP becomes the strongest local signal Google sees for your business.

Our standard
Every GBP field completed before handoff
NAP checked across all major UK directories
Primary and secondary categories correctly set
Review strategy provided - not just profile fixes

Deliverables

What's included

01
Audit
Full profile and citation review.
02
Rebuild
Every field completed and optimised.
03
Citations
UK directory presence built and corrected.
04
Manage
Ongoing activity signals maintained.

How we work

A process built for results

Step 01
GBP & Citation Audit

We review every field of your existing GBP profile, check category selections, service area settings, and audit NAP consistency across Yell, Thomson Local, Bing Places, Apple Maps, and Checkatrade.

Step 02
Profile Rebuild

Every GBP field completed – business description written with local keywords, primary and secondary categories set correctly, service areas configured, attributes filled, and photos reviewed. Done directly in your GBP account or as a structured guide you apply yourself.

Step 03
Citation Building & NAP Fix

Business submitted to or corrected on all key UK directories. NAP inconsistencies fixed across every listing. Each directory submission confirmed before moving to the next.

Step 04
Review Strategy & Ongoing Signals

Review acquisition process delivered – a simple system for getting genuine reviews from real customers. Monthly post template and photo upload guide provided so your profile stays active without daily management.

Our stack

AI agents & internal tools examples

See what's possible

Real GBP results for UK local businesses

Plumber
Liverpool
Category Fix
Before
Primary category set to "Contractor" - far too broad. No secondary categories. Map pack position: not appearing for core queries
After
Primary: "Plumber" · Secondary: "Drain cleaning service", "Emergency plumber", "Hot water system supplier"
RESULT
Electrician
Edinburgh
NAP Consistency
Before
Business name spelled differently on 4 directories. Phone number missing from 6 listings. Address format inconsistent across all platforms
After
Consistent NAP enforced across 12 UK directories - same name, address format, and phone number on every listing
RESULT
Roofer
Leicester
Review Strategy
Before
6 reviews across 3 years. No review request process. 2 negative reviews sitting unanswered - suppressing trust signals
After
Consistent NAP enforced across 12 UK directories - same name, address format, and phone number on every listing
RESULT

What clients say

FAQ

Key questions

We’re happy to help. Reach out to discuss your needs, challenges, and how AI can fit your business.

It’s the process of improving your Google Business listing – categories, services, photos, posts, and reviews – so you rank higher in the local Maps pack for “near me” searches.
A website helps, but GBP optimisation can still improve your local visibility and calls even with a basic or in-progress website.
Yes, we set up a simple review request process so more of your happy customers leave reviews, which directly helps local rankings and trust.
Timelines vary by competition and location, but most trades businesses see measurable local ranking improvement within 6 to 10 weeks of consistent optimisation.
Yes, we optimise and manage Google Business Profiles for multi-location trades businesses, with separate strategies for each area.

We’re happy to help. Reach out to discuss your needs, challenges, and how AI can fit your business.

GET STARTED

Let's look at your website

Request a free site audit or send us a message. We’ll review your site and come back within 48 hours with specific findings – no generic advice, no sales pitch.

Schedule a discovery call

Tell us about your goals, and we’ll tailor our expertise to fit your needs. Fill out the form below, and we’ll get back to you soon. 

We'll only use your info to respond to your inquiry.